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Detect

Create business-friendly data products

Turn data into business-friendly data products that span technologies and layers of your stack. Synq Data Products bring clarity to even the biggest data operation, deliver reliability at scale, and drive company-wide value.

Detect Strategy

Manage your critical data use cases

Create tightly-defined data products that are semantically connected around specific business use cases and teams. Leverage metadata you already have and refocus on a use-case centric view of your data. For example:

  • dbt Models Group
    A set of dbt models and metrics for a specific area of the business, organized into a specific dbt folder
  • A collection of key business BI dashboards
    That underpin a critical business process.
  • A machine learning model
    That produces recommendation for customer facing aplication, training on analytical data.
Detect Strategy

Efficiently track critical dependencies

Say goodbye to elaborate and error-prone tagging of individual tables. It could be out of date with the next commit anyway. Once you’ve defined your data products, Synq will do the rest.

  • Automatically track dependencies
    With updates on all models, sources, tests or monitors.
  • Know about the state of all health checks on your data product
    You can also choose to get notifications about problems with data upstream.
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A status page for your critical data use cases

Understand if your critical data use cases work as expected, at any time. Zero-in on any relevant issues with a single click, getting a health status of your data product and its upstream dependencies.

Connect the data dots

Creating Synq Data Products helps you connect the dots between data issues and their impacts on critical use cases. Understand what data is most important and how it connects with other assets. Enhancing reliability has never been so easy.

Prevent outages

Clearly see the impact of failed pipelines, tests or models on your data products before issues become problems.

Prioritize issues affecting your critical data

Not all failures carry the same weight. Synq makes this clear.

Get alerted about upstream incidentsSynq

Data Product owners can choose to get notifications about any problems with data upstream.

A fully integrated data reliability platform

Our integrations make it easy to work with all the platforms and applications you want to use. We’re proud to be a fully integrated platform for data quality.

Explore integrations

FAQs

How does Synq work?

Synq is the data reliability platform for teams that own business-critical data. Synq delivers precise anomaly detection, a robust ownership model, incident management and issue resolution for teams that power business-critical use cases.

Is Synq a SaaS-based solution or on-prem?

Synq is a cloud tool (run on Google Cloud) that can be accessed directly through your web browser from anywhere.

How long does it take to get up and running on Synq?

Less than 30 minutes! New Synq customers often can’t quite believe this when they hear it. But the way Synq is architected means you can start using the platform and improving your data reliability in the time it takes to make and drink a cup of coffee.

How does Synq pricing work?

We have three pricing tiers to suit businesses at different stages of their data-reliability journey.

Do you provide platform training or support?

Yes. We’re data experts that love collaborating with and helping data teams. Our support team is here to handle urgent issues. And we offer a consultative service to help you get the most out of the Synq platform. We approach each case looking at business problems, not just tool problems. We help our clients to understand what’s really business-critical, how well it’s working, and how to ensure that any critical impact is prioritized.

Can someone give me a demonstration?

Yes, you can request a demo here (with an actual data expert, not a salesperson). Or if you’re in a rush to find out how Synq works, you can check out our YouTube channel.

How do I get started?

Quickly and easily. After you’ve been assigned a Synq workspace, just follow these steps for the optimal setup.

How often do you update the platform?

Synq continuously innovates and ships quickly so our customers can manage their business-critical data more easily and efficiently. From column-core lineage, to prioritized incident management, to automated alerts that link between incidents and critical data products – where we lead, the market follows.

How secure is Synq?

Absolutely. Synq adheres to SOC2 and GDPR regulations. Our design and operations prioritise security, ensuring the safeguarding of individual systems and information through cryptographic controls. We are hosted on Google Cloud (GCP/Europe) and encryption is applied by default to all data in transit and at rest. (for what its worth, we've been successfully onboarded by a major bank, and we all know how strict they are!)

What is Synq’s data-retention policy?

Customer data is retained for as long as the account is in active status. Data enters an “expired” state when the account is voluntarily closed. Expired account data will be retained for 28 calendar days. After this period, the account and related data will be removed. Check out our data policy here.

How do you get started with the Synq developer API?

The Synq API is available for developers to manage certain functionalities using custom workflows. Synq exposes its API as gRPC services. This means that the API is as easy to use as calling functions from your code.